WELCOME TO ALQVIMIA UNIVERSE
ALQVIMIA Universe is more than a loyalty program: it is an experience designed to reward your commitment to well-being. By joining, you gain access to a community that shares your vision of conscious beauty, and you turn each purchase into an act of deep self-care. Discover exclusive benefits, personalized gifts, and content that nourishes your skin and uplifts your emotional well-being. Access exclusive benefits, gifts, and unique experiences, just for you. Because at ALQVIMIA, your inner balance is our greatest reward.
HOW DOES IT WORK?
SIGN UP
Create your ALQVIMIA Universe account.
EARN POINTS
Earn points with your purchases. €1 = 1 point
REDEEM YOUR POINTS
Visit the catalog and redeem your points for gifts.
ESSENTIAL
- For customers with accumulated purchases of up to 500 €
- · Special discounts
- · Gifts for points
- · Access to private sales
SUPREME
- For customers with accumulated purchases from 501 € up to 999 €
- · New releases test through draws
- · Draws to attend ALQVIMIA's events
- · Free online and offline workshops
- · Double points on special occasions
- · Free shipping on all your orders
- ...and the ESSENTIAL benefits
DIVINE
- For customers with accumulated purchases from 1.000 €
- · Test of new releases
- · Exclusive access to ALQVIMIA events
- · Visit to the ALQVIMIA headquarters
- · Exclusive Christmas gift
- ...and the SUPREME benefits
ESSENTIAL
- For customers with accumulated purchases of up to 500 €
- · Special discounts
- · Gifts for points
- · Access to private sales
SUPREME
- For customers with accumulated purchases from 501 € up to 999 €
- · Test new releases through raffle
- · Raffles to attend ALQVIMIA events
- · Free online and offline workshops
- · Double points on special occasions
- · Free shipping on all your orders
- ...and the ESSENTIAL benefits
DIVINE
- For customers with accumulated purchases from 1.000 €
- · Test of new releases
- · Exclusive access to ALQVIMIA events
- · Visit to the ALQVIMIA headquarters
- · Exclusive Christmas gift box
- ...and the SUPREME benefits
FAQs
Where are my points accumulated?
Your points are automatically added to your customer account. You can check and manage them at any time at: https://alqvimiauniverse.omniwallet.net/login. There, you can see your current balance and redeem them for rewards.
How can I log in to my account?
Go to https://alqvimiauniverse.omniwallet.net/login to log in. If this is your first time logging in, you will need to create a password. Click “Forgot your password?” and you will receive an email with instructions to set your password and access your account.
How can I redeem my points for rewards?
Log in to your account at https://alqvimiauniverse.omniwallet.net/login and access the available rewards catalog. Select the product you want and choose whether you want it delivered to your home or to pick it up at ALQVIMIA Store & Spa in Barcelona. Both options are free of charge.
How do I earn points with my purchases?
For every euro spent on alqvimia.com or at ALQVIMIA Store & Spa, you earn 1 point that is automatically added to your account.
Do my points expire?
No, your points do not expire. They remain available for you to redeem whenever you like and will continue to accumulate with each purchase.
When are points updated after a purchase?
In-store purchases: points may take 24 to 48 hours to appear in your account.
Online orders: points are added once your order is picked up by the shipping company from our facilities.
How do I update my personal information or password?
Log in to your account and go to your profile in the top right corner. There, you can update your personal information, check your points and card number, download your loyalty card, update your addresses, change your default language, and modify your password.
What should I do if my points haven’t been added?
If you notice any issues with your points or account, our customer service team will be happy to assist you at soporte@alqvimia.com.
What happens if I return a purchase?
In the case of a return, any points earned from that purchase will be automatically removed from your account.
FAQs
Where are my points accumulated?
Your points are automatically added to your customer account. You can check and manage them at any time at: https://alqvimiauniverse.omniwallet.net/login. There, you can see your current balance and redeem them for rewards.
How can I log in to my account?
Go to https://alqvimiauniverse.omniwallet.net/login to log in. If this is your first time logging in, you will need to create a password. Click “Forgot your password?” and you will receive an email with instructions to set your password and access your account.
How can I redeem my points for rewards?
Log in to your account at https://alqvimiauniverse.omniwallet.net/login and access the available rewards catalog. Select the product you want and choose whether you want it delivered to your home or to pick it up at ALQVIMIA Store & Spa in Barcelona. Both options are free of charge.
How do I earn points with my purchases?
For every euro spent on alqvimia.com or at ALQVIMIA Store & Spa, you earn 1 point that is automatically added to your account.
Do my points expire?
No, your points do not expire. They remain available for you to redeem whenever you like and will continue to accumulate with each purchase.
When are points updated after a purchase?
In-store purchases: points may take 24 to 48 hours to appear in your account.
Online orders: points are added once your order is picked up by the shipping company from our facilities.
How do I update my personal information or password?
Log in to your account and go to your profile in the top right corner. There, you can update your personal information, check your points and card number, download your loyalty card, update your addresses, change your default language, and modify your password.
What should I do if my points haven’t been added?
If you notice any issues with your points or account, our customer service team will be happy to assist you at soporte@alqvimia.com.
What happens if I return a purchase?
In the case of a return, any points earned from that purchase will be automatically removed from your account.
